Frequently Asked Questions

What time is the check-in and check-out?

The time of check-in is 14:00pm and the check-out is 12:00pm.

Can I leave the apartment late?

Yes, it is possible club Zenit have the option of a late check out (14:00) provided on request and subject to availability of the Studios free of charge.

Is it safe to book online?

Absolutely. All the payment process by credit / debit card is through a tele banking system payment 4B which makes the transaction very safe. MasterCard, Visa, 4B, 4B MasterCard and 4B Maestro cards are accepted.

Zenit Hotels respect your privacy and will not reveal any personal data. In the Legal Notice section this appears in the footer of every page where you can check the company registration and data required to meet the LSSI, Data Protection Act and Privacy and confidentiality commitments.

How can I get in touch with your Studios directly?

You can contact our Apartamentos Zenit Hall88 Studios calling +34 923 280 188 or by email reservashall88@grupozenithoteles.com.

I made a reservation through the web and I have not received anything.

If you have not received an e-mail response, please contact the Zenit Hall88 Studios Reservations Department: 912 182 028.

Are pets allowed?

FOR HEALTH REASONS DERIVING FROM PRESENT SITUATION PETS ARE NOT ALLOWED TEMPORARILY AT THE HOTEL.

Yes, we accept pets Pet-friendly supplement: € 9 per pet per night for domesticated pets up to 25 kg. Maximum 2 pets per apartment. See conditions and dates excluded from reception. They can not be left alone in the apartments at any time.

Is breakfast included in the apartment rate?

When booking through our website for our Zenit Hall88 Studios, you can choose this option.

Do you have internet access in the Studios?

Our Studios is fully equipped with Wi-Fi in all apartments. This is a free service. You only have to ask for the password at the reception.

Do you have cots in the Studios?

Yes, in Zenit Hall88 Studios in the center of Salamanca cots are provided on request.

Is there a possibility of an extra bed in the apartment?

You can have an additional bed (sofa-bed) in all apartments, always on request. Check conditions at the reception desk.

Could we have a double bed?

We have a specific number of apartments with double beds. Request it at the time of making your reservation. Always subjetc to availability of the Apartments in Salamanca, Zenit Hall88 Studios.

Are there parking spaces at the Studios?

Yes, we have our own parking at a low cost, in Zenit Hall88 Studios.

Are there smoking apartments?

Unfortunately Zenit Hall88 Studios has no apartments for smokers.

Is your Studios wheelchair accessible?

Yes, upon request our Studios provides adapted apartments.

Can you store my luggage when after I check-out?

Yes, of course.

Do you offer laundry services and dry cleaning?

Yes, our Studios offers laundry services and dry cleaning.

Who do I make a claim to about a lost/forgotten object?

Lost/forgotten items can be claimed 24 hours per day by contacting the reception. Our staff will pass on the complaint to the appropriate department.

Does the Studios have meeting apartments?

Yes. We have meeting apartments with natural light. For more information, please contact grupos@zenithoteles.com

What are the benefits of club Zenit?

Our club Zenit features a 10% discount on apartment rates and many other advantages.